GENERAL CONDITIONS

The confirmation of the order implies acceptance of these general conditions:

Company details:

NIF (Spanish Tax No): B66408444

C/: Mossèn Baldiri i Reixach 54, Girona

CP: 17003

Email: administrador@codex-u.com

 

Availability of the articles:

Stocks of the products are limited and the fact that they appear on the website does not necessarily mean that they are immediately available. If the product is not available it will be ordered from the distributor and this will be communicated to the user in the order receipt message.

 

Purchasing procedures 

To make purchases on the www.codex-u.com website the user must first register as a client. This is completely free and their details will be securely stored.

 

Payment method

Codex-U accepts payments by credit card as a method of payment for purchases made on their website.

If the payment has been successful, the user will receive the order confirmation via the email address they have provided.

The card will be charged when the goods are sent. This guarantees that only the articles which have actually been sent will be charged for.

 

Orders

When the user makes an order they will receive a confirmation email which will inform them of any modification relating to the availability of the products they have requested.

Codex-U reserves the right to cancel orders that contain an inaccurate mailing address and which may cause difficulties in the delivery of the articles.

If the user wishes to cancel an order which has not yet been issued they may do so by sending an e-mail to Codex-U or by phone quoting the order number.

 

Product prices 

The total amount of the purchase that appears on the screen and the amount indicated in the confirmation message that Codex-U sends the buyer should coincide.

The prices are subject to modifications which may be determined by the editor.

In case of shipments to countries that do not belong to the European Union, Codex-U will not cover the tax costs corresponding to each country. 

If there is any error or discrepancy regarding the price, delivery or payment, the user must communicate this immediately.

 

Courier Service

Orders will be sent through the certified service of the national postal service (Correos in Spain) or through an agency.

Delivery costs are calculated automatically so that the user knows the total amount before making the purchase.

If the order is not received by the indicated delivery time, the user can get in contact with us and we will immediately make a claim with the courier.

In the case of deliveries sent through the national post service, claims are only accepted after 15 business days for domestic deliveries, starting from the day they receive the package at their offices and 30 days for international deliveries.

 

Returned goods

CODEX-U accepts returned goods that are sent back within 15 business days from the receipt of the product, provided that it is in perfect condition. Upon receipt of the product, its state shall be verified before refunding the amount.

If the user receives a product in poor condition, they may return it and they will be refunded the full amount (the price of the product and the delivery costs). Codex-U’s responsibility is limited to this replacement.

The user can arrange for returns or make claims by sending an email to administrador@codex-u.com or by phone quoting the order number.

 

Personal Data Protection 

The user’s data forms part of an automatic file owned by Codex-U and will be used for the purpose of managing the business relationship established between them.

 

Liabilities

Codex-U does not guarantee the permanent availability of services and remains exempt from any liability for any damages caused by the unavailability of the service.

Codex-U will not be held responsible for the content of links to external websites that are not owned by them and which, therefore, cannot be controlled.

If any clause included in these General Conditions was declared totally or partially null and void or ineffective, the non-validation or non-vitiation will only affect the clause or a part of it and the rest of the General Conditions will be maintained.

 

LEGAL NOTICE

In compliance with Articles 5 and 6 set out in the Organic Law 15/1999 of 13 December on the Protection of Personal Data, and Regulation 1720/2007 of 21 December, we inform you that, by entering your personal data on this website it will be included in a file owned by Codex-U, for the purpose of providing the services requested. The data obtained is that which is relevant to the purpose for which it has been compiled and complies with data protection regulations in force ensuring that security and confidentiality measures are in place in the handling of the said data.

This data can be used to send you information about our products and services.

We inform you of the possibility of exercising the rights of access, rectification, cancellation and opposition to your data.

In addition, in compliance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we inform you that our website is intended to establish a channel of information and services between its customers and employees through the Internet.